Air Conditioner Maintenance

If you intend to have the system serviced anyway, generally yes. The 5 Star plan discounts the annual visit, drops or removes the diagnostic fee, removes overtime charges, adds priority scheduling and an extended repair warranty, and reminds you when service is due so it does not get forgotten.

It does two things. A clean, correctly charged system uses less electricity for the same cooling, and catching a failing capacitor early costs less than the compressor it takes with it. It also keeps most manufacturer warranties valid, which usually require documented annual service.

We check and clean the coils, test the refrigerant charge, check electrical connections and capacitors, clear the condensate drain, inspect the blower and airflow, and check that the thermostat is calling correctly. The aim is to find the parts that are about to fail while they are still just parts.

Once a year, ideally in spring before you need it. The point of the timing is that a problem found in April is an appointment, and the same problem found in the first hot week of July is an emergency, in the same week everyone else has one too.

Often the same day. If you call before 1pm we can usually get a technician to you that day, and members of our 5 Star Maintenance Plan go to the front of the queue. Our vans are stocked, so most common repairs are finished on the first visit rather than waiting on a part.

It is our annual maintenance membership. Members get discounted annual maintenance, priority service, no overtime charges, a discounted diagnostic fee that is free at the Platinum level, an extended repair warranty, discounted water heater service, and a reminder when your maintenance is due. Members who call before 1pm can usually be seen the same day.

A three year labor warranty on our work as standard, plus a Lifetime Workmanship Warranty. Manufacturer warranties on the equipment itself run separately and vary by brand and model. A Comfort Shield Extended Warranty is available if you want coverage beyond that, and we will explain what each one covers before you decide.

Yes. Ballard Heating, Cooling, Electric & Plumbing offers financing options to help you spread the cost of larger projects, such as a new heat pump, furnace, air conditioner, water heater, or electrical panel upgrade, into manageable monthly payments. Visit our Financing page to see current options, or call us at 206-784-8101 and our team will walk you through what's available for your project.

We quote upfront, before the work starts, so there is no surprise at the end. For larger jobs we put a detailed proposal together onsite and back it with our Price Lock Guarantee, which means the price we put in writing is the price you pay. Estimates are free.

Yes. We hold Washington contractor licenses BALLANG062QD and BASHAAP823QR, and our technicians are licensed professionals. We are also a Mitsubishi Diamond Elite Contractor, a Trane Comfort Specialist and a Lennox Premier Dealer, and a longstanding member of the Air Conditioning Contractors of America.

Since 1993. We have been locally-led and operated that whole time, which is more than thirty years working on homes in this region. That matters more than it sounds: Puget Sound housing stock runs from 1920s bungalows to new construction, and the right answer for one is rarely the right answer for the other.